How to use Cannis if you are a patient
Get or renew your REPROCANN, book a consultation, store your credential and share it with your organization, and request your dispensing. Each guide says where it is done, what you need and what you will see at each step.
4 guides · Reviewed on October 13, 2026.
01 Your REPROCANN with Repronline
You choose a professional, enter your details, book the slot and pay. The professional files the application.
Go to Repronline and start
The home page explains the flow in «Cuatro pasos, y nosotros hacemos la burocracia» (four steps, and we handle the paperwork). Tap «Empezar por el paso 1» (start with step 1).
Choose your professional
Each card shows the professional, the fee and whether they work in express mode. Tap «Elegir» (choose) on the one you prefer.
Enter your details
The form asks «¿Es tu primer REPROCANN o una renovación?» (is it your first REPROCANN or a renewal?), your details, how you will access cultivation and where you live, and asks for your consent. If the service you chose works with an organization, it says so at the top: «Tu trámite se hace a través de una organización» (your application goes through an organization). At the end, «Continuar al horario» (continue to the time slot).
Choose the time slot
In «Elegí el horario de tu consulta» (choose your consultation time), tap a day under «Elegí una fecha» (choose a date), pick the time and press «Confirmar este horario» (confirm this slot). The system asks you to confirm: «Sí, guardar mi turno» (yes, save my appointment). The slot is held for a few minutes while you pay.
Pay
The button says «Pagar» (pay) and the amount, and takes you to Mercado Pago. If the application is fully covered, the button is «Confirmar» (confirm) and nothing is charged. Repronline does not store your card details.
Follow your application
From your account menu, in «Mis trámites» (my applications), you see the status, the time slot and the professional.
Keep in mind
- The consultation is virtual. The professional arranges the video call link: Cannis does not send it.
- The professional files the application in the Ministry of Health's system. Cannis does not connect with the Ministry, and the Ministry has its own time frames to resolve it.
If something goes wrong
- The slot you chose no longer appears
- Someone else booked it first. Choose another: the list is refreshed every time you come in.
- You paid and the application is still «pendiente de pago» (pending payment)
- Mercado Pago may take a while to notify. If it is still the same after a while, write to us with the operation number.
02 Book a medical consultation
A consultation with a professional who knows cannabis treatment: you choose with whom, enter your details, the slot and pay.
Start the booking
In Repronline's «Consulta médica» tap «Reservar mi consulta» (book my consultation).
Choose who sees you
Each card shows the professional and the consultation fee. Tap «Elegir».
Enter your details, choose the slot and pay
The form is shorter than the REPROCANN one: your details and the consent. Then you choose the slot and pay, just as in the REPROCANN guide.
Keep in mind
- The consultation is not an application to the Ministry: it is booked, paid and the professional sees you.
03 Your REPROCANN in Cannis Paciente
You upload your REPROCANN and the Ministry's credential, Cannis crops the QR code and you choose which organizations to share it with.
Upload your REPROCANN
In «Mis REPROCANN» tap «Cargar mi REPROCANN» (upload my REPROCANN). Fill in the status, the number and the dates; if it is approved, the number and the expiry date are required.
Upload the credential (optional)
In «Constancia en PDF» (certificate in PDF) choose the credential you downloaded from the Ministry's site and tap «Guardar mi REPROCANN» (save my REPROCANN). Cannis looks for the QR code in the PDF and crops it automatically; if it cannot, it tells you and you can upload the QR image by hand.
Share it with your organization
On the REPROCANN record, the «Compartir con organizaciones» (share with organizations) card shows the organizations you belong to. Tick the ones you want, accept the notice and tap «Guardar con quién comparto» (save who I share with).
Keep in mind
- What is shared is the credential in PDF and the QR code, not the rest of the data. The organization's team sees it while you remain a member, and you can stop sharing it whenever you want from the same card.
- The credential has to be the Ministry's: if the file is not, it is not saved.
If something goes wrong
- No organization appears to share with
- First join one (from its Sede Digital or from «Mis organizaciones») and wait until it accepts you.
- The QR code was not cropped
- From «Editar» (edit), upload the QR image by hand.
04 Join an NGO and request your dispensing
From the organization's Sede Digital you ask to join and, once accepted, you put together your online request.
Apply to join
In the organization's Sede Digital tap «Asociarme» (join). The «Solicitar asociación» (request membership) form asks for your details, your address and your REPROCANN; at the end, «Enviar solicitud» (send request). The organization reviews the request and accepts you.
Put together your request
Once a member, sign in to the Sede and go to «Dispensarme» (dispense to me) (if your organization has it enabled). Add the products and tap «Revisar pedido» (review request).
Confirm it and pick it up
In «Revisá tu pedido» (review your request) follow what the organization asks for (for example, the transfer and the receipt) and tap «Confirmar pedido» (confirm request). At the end you see the QR code you show when you pick it up.
Keep in mind
- Each product type has a daily cap, the same for every organization, and only what is in stock can be requested.
If something goes wrong
- You do not see «Dispensarme»
- Your organization has not enabled online requests, or your membership is not active yet.
The screenshots come from a test environment: the names, documents and data shown are fictitious. If a screen does not look like the guide, write to us and we will update it.